F.A.Q.

We offer adult movies from the U.S., Europe and Asia on DVD and Blu-ray as well as adult toys and novelty items.

All our product is 100% genuine and comes from original studio and manufacturers.

We accept Paypal and Visa, Mastercard, American Express, JCB, Diner's Club, and Discover credit or debit cards.

Any charge to appear on your credit card statement will read Lentri Company.

There will be no indication as to what of product you have purchased from us.

Please note: In order to avoid shipping adult materials to minors or third parties, the shipping address must be the address of the person placing the order. If billing and shipping addresses mismatch, then transaction will be declined.

If you pay by Paypal, order will be send to your confirmed Paypal address.

Absolutely.

We do not collect or store any credit card info.

All payments processing directly via Authorize.Net - the oldest, leading and trusted payment gateways today.

Authorize.Net use the latest encryption technology to keep your information safe and guarantee that each purchase you make is protected and safe.

We never sell or rent your personal information, such as your name, address, e-mail address, or phone number, to a third-party.

There will be no exceptions about it.

This is our guarantee and promise to you.

DVD orders shipping by First Class or Priority mail. Adult Toys and Lingeries orders shipping by Standard or Priority mail. And it always FREE for US customers.

We deliver to P.O.Box and APO / FPO addresses too,if customer name match with name on P.O.Box or military address.

All shipment comes with tracking number,so you can track your order at USPS.com.


Also we shipping Worldwide.

You can see International shipping rates during checkout and then choose you prefer.

International customers is responsible if their shipment being seized by customs when they are not in full compliance with their country import regulations.

We are sorry, but we cannot issue refunds for seized shipments.

To avoid customs issues, we can packaging and send only the disks and artwork with no cases, by your request.

You can rest assured that your order will be shipped in a discreet, nondescript packaging with absolutely no indication as to the contents.
Once your order is received and verified, ordered items will be shipped same or next day and delivered within 1-4 days,depending your location in USA.

International delivery time from 3 to 15 days and depends from mail service you will choose on checkout and your location also.
All DVD/Blu-Ray can be returned within 10 days from the date of purchase if unopened for credit refund,or if factory defective for exchange on the same DVD/Blu-Ray.

The customer is responsible for the return postage.
Due to the nature of our products and sanitary reasons, ALL SALES ARE FINAL.

Adult toys or lingerie order CANNOT be returned for sizing or function reasons.

Many of our products come with sizes, functions, colors, etc. listed in the product description.

You cannot return products because the do not like them or because the item is “too big” or “too small”.

ALL SALES ARE FINAL, so please be sure to read the product descriptions carefully prior to ordering.
If you have questions,you can contact us via Live Chat,by e-mail at support@adultdvd.deals or use Feedback form here.